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How to Make Your Parts Business Successful in the 2020s

What can we do to not only accept the changes driven by technology but thrive from it?

Episode 37: Lindsay Duran is the Chief Marketing Officer at Zilliant. In this episode, we discuss how over the course of the next decade we are going to see the advancement of technology accelerate. Also, what we can do to not only weather the storm of change driven by technology but thrive.

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Show Notes

Question 1:What does the data tell us about customer churn and missed opportunities on pricing and margin?

Question 2: If we raise prices won’t we lose sales?

Question 3: How do we combat the “race to the bottom”?

Question 4: What data should people start with when trying to address these issues we’ve been speaking about?

Question 5: How much of an impact does a small adjustment in margin have on your overall profitability?

Question 6: What is going to change the most in the way people buy parts in the next 5-years and what can manufacturers and parts distributors do to adapt?

Question 7: If there is one thing you want the listeners to take away from today’s conversation, what is that one thing?

Resources Mentioned in this Episode:

·         The Price Advantage
·         Episode 31 – Disaster Avoidance with Dr. Gleb Tsipursky

This Episode is Sponsored by FULLBAY:

If you own or operate a heavy-duty repair shop you should check out this game-changing, cloud-based solution. You can have it all; efficient techs, faster invoicing, better inventory tracking, and more time with your family. To learn more, go to Fullbay.com/hdpr today.

Disclaimer: This podcast and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. 

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